Are You Like Most People?

(A version of this post was originally published here on December 17, 2017.) Here is a little quiz for you: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 24/7 segment on high-impact listening. The LEAD 24/7 segment on leaning in to healthy conflict. Steven Covey’s…

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The Three Ears of Great Listening

A version of this post was first published here on July 15, 2018. Great listening is hard work. When done well, listening will yield huge dividends. If you are not fatigued after a period of focused listening, there’s a pretty good chance that you weren’t listening as well as you could have been. When we covered…

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I’m Listening

Dr. Frasier Crane was the main character on the show Frasier. He played a psychiatrist who had his own radio show in the Pacific Northwest in Seattle, Washington. His radio show had a call-in format. People called in with their problems, and he dispensed advice. The show was a big hit. Frasier was a spin-off of…

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The Three Ears of Great Listening

Great listening is hard work. When done well, listening will yield huge dividends. If you are not fatigued after a period of focused listening, there’s a pretty good chance that you weren’t listening as well as you could have been. When we covered high impact listening in LEAD 365, we did so in the context of…

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Are You Like Most People?

Dear fellow listeners, Here is a fun quiz: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 365 segment on high impact listening. The LEAD 365 segment on leaning in to healthy conflict. Steven Covey’s book The 7 Habits of Highly Effective People. All of the…

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Are You Bundling Things You Shouldn’t?

I’ve had a new concept on my mind lately. Some of you know me well enough to know that one of my beliefs is that topics often choose me—I don’t seek them out. This seems to be true with a topic that has been “working on me” over the past several months. The name I’ve given…

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Why Can’t We Be Friends

You may be aware that there was an election last week, a rather contentious one. Don’t worry, I’m not going to talk about politics today. But I am going to talk about beliefs. The division we’ve all seen in our nation around who and what our country needs is a perfect opportunity to explore how…

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