Posts Tagged ‘why listening is important’
Are You Like Most People?
(A version of this post was originally published here on December 17, 2017.) Here is a little quiz for you: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 24/7 segment on high-impact listening. The LEAD 24/7 segment on leaning in to healthy conflict. Steven Covey’s…
Read MoreLeadership Toolbox: Leaning into Healthy Conflict
Alternative Title: How a Lowly Brake Operator Changed Corporate Policy in One Conversation My father spent the last 10 years or so of his career working at a metal-press company in the Kalamazoo area. He was responsible for training new employees how to use the presses and working with them until they mastered the work.…
Read MoreLeadership Toolbox: Feedback and the 5-to-1 Ratio
In the last post in this series we explored how to apply the leadership tool of listening. This week, we’re focusing on feedback and the results you can get when you use this tool wisely. Once again, this post isn’t about HOW to give feedback (for that, go here and here). It’s about the results you…
Read MoreLeadership Toolbox: Listening
Listening—so simple to understand, so hard to do. I’m talking about real listening—listening to understand—not being silent until it’s your turn to talk. This post is not about HOW to listen. (For that, go here or here). Today we’re going to focus on what you can accomplish with the incredibly powerful tool of listening. Last week…
Read MoreAre You Like Most People?
Dear fellow listeners, Here is a fun quiz: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 365 segment on high impact listening. The LEAD 365 segment on leaning in to healthy conflict. Steven Covey’s book The 7 Habits of Highly Effective People. All of the…
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