I’m not sure if you know this, but next to Christmas, Halloween is the most expensive holiday in the calendar year. The average American spends more on Halloween than on any other holiday, save Christmas. This is my Halloween blog. You are traveling through another...
Many of you have heard me say that concepts often work on me, whether I want them to or not. My ego would like to claim that I’m working on them, but I have to admit that I often feel like I have no choice—some concepts just seem to wrestle with me until I feel like...
(This post was first published on the blog on January 25, 2016.) One of the classic ways leaders lose credibility and create big problems is by trying to cover up their errors. Whether it is a failure of competence (not a huge deal if it’s rare) or a failure of...
(This post was first published on the blog on March 20, 2016.) Two of the important things that great leaders do well are expressing thanks and expressing apologies. Learning to give credit where credit is due and owning up to the times we need to do better are key...
I’ve never known anyone who was what he or she seemed; or at least, was only what he or she seemed. People carry worlds within them. I love the quote above by Neil Gaiman. I probably use it too much, but it’s become a mantra of sorts for me. It helps me...
It’s that time of year again. The start of a new year, right on the heels of the closing of last year. I once heard someone say that looking back is a good thing, but probably only in the same ratio that the rear view mirror takes up in your field of vision when...
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