Dear fellow listeners, Here is a fun quiz: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 365 segment on high impact listening. The LEAD 365 segment on leaning in to healthy conflict. Steven Covey’s...
All of you who have been on the two-day retreat as a part of building great teams have done the trust walk. My favorite part of that exercise is not the first part when there is no talking; it’s not the second part where you can talk but the one person is still...
Trust is at the heart of building great teams. Without it, a cascade of negative things that hurt the team takes place: reluctance to have healthy conflict, unwillingness to make commitments, avoidance of accountability, and a failure to look at real results...
Your team knows you care about them by your level of willingness to sacrifice and serve them. The year must have been around 1980. There had been an unexpected significant increase in the volume of our business, and it hit us in the heart of the summer vacation...
Frank Sinatra first sang the following words back in 1959: Just what makes that little old ant think he can move a rubber tree plant everyone knows that ant, can’t move a rubber tree plant But he’s got high hopes He’s got high hopes He’s got high apple pie in the sky...
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