Listening
Listening in a Time of Crisis
In a crisis, there will be a chorus of voices urging leaders, “Don’t just stand there, do something!” But it takes a lot of discernment, and I think reflection on your values to know when, in fact, we need to “Don’t just do something. Stand there.”
Read MoreAre You Like Most People?
Dear fellow listeners, Here is a fun quiz: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 365 segment on high impact listening. The LEAD 365 segment on leaning in to healthy conflict. Steven Covey’s book The 7 Habits of Highly Effective People. All of the…
Read MoreA Desire to Understand
In last week’s post, I referred to a simple comment from a client in a coaching session as we talked about the concept of “seeking to understand”—a term coined by Stephen Covey and a critical piece of our Leaning Into Healthy Conflict model. The comment he made went along these lines: “I’m surprised you don’t…
Read MoreLiving Systems and High-Impact Listening
A living system is any group of people who spend time together and therefore become “emotionally wired together.” A Living System is the people and the stuff that connects the people in a defined group.
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