Dr. Frasier Crane was the main character on the show Frasier. He played a psychiatrist who had his own radio show in the Pacific Northwest in Seattle, Washington. His radio show had a call-in format. People called in with their problems, and he dispensed advice. The...
Listening—so simple to understand, so hard to do. I’m talking about real listening—listening to understand—not being silent until it’s your turn to talk. This post is not about HOW to listen. (For that, go here or here). Today we’re going to focus on...
Tucked between the content on Living Systems and Leaning Into Healthy Conflict on the day we visit the jail is a segment in LEAD 365 called High Impact Listening. It is sandwiched between those two topics for good reasons. Here’s one of those reasons: Great listening...
(This post was first published here on September 28, 2015.) Everyone who has been through PILOT/LEAD 365 has spent time in jail—the Ottawa County jail—as a setting to learn about living systems. A living system is any group of people who spend time together and...
(This post was first published here on September 15, 2015.) Let’s continue exploring feedback. In my last post I unpacked why we need feedback. Today we’ll do a quick reminder on why it’s hard for many of us to give or receive feedback. Remember the Human System? A...
Great listening is hard work. When done well, listening will yield huge dividends. If you are not fatigued after a period of focused listening, there’s a pretty good chance that you weren’t listening as well as you could have been. When we covered high impact...
Recent Comments