Listening in a Time of Crisis

In a crisis, there will be a chorus of voices urging leaders, “Don’t just stand there, do something!” But it takes a lot of discernment, and I think reflection on your values to know when, in fact, we need to “Don’t just do something. Stand there.”

Read More

Pandemic Projection

Dave and I were teaching a cohort in person a few weeks ago, after months of teaching LEAD 24/7 over webinars. We were both happy to be back with people. I was overly excited to be face-to-face again, and I knew I’d have to work to stay focused on our material and not get distracted…

Read More

Leading Change Reprised

Suspense. Is it a bad thing or a good thing? Some people won’t watch a suspenseful movie or read a suspenseful book. Others won’t read or watch unless there IS suspense.  Suspense is that sense of fear and excitement we feel when something is unknown. When we don’t know what’s next—but want to know—we have that…

Read More

Stay Calm. Stay Connected

I headed to Meijer on Tuesday, March 17, 2020. I wasn’t prepared for the chaos that greeted me inside the store. People were buying up everything! The pasta aisle was empty; the frozen chicken was gone; there was no toilet paper. People’s carts were overflowing with food. People were panic buying. By the time I…

Read More

Leadership in the Time of Quarantine

The last few weeks have certainly been interesting. The pandemic has disrupted our lives in ways many of us have never experienced before, and there is a great deal of uncertainty and anxiety in our world. How do you lead well in a time of quarantine? How do you rally a team where everyone is…

Read More

Leadership in Aisle 4

A few weeks ago my daughter and I walked to our local grocery store. Shortly after we got there, the manager made an announcement letting shoppers know that they were having some software issues with their cash registers, that they were working hard to get things moving quickly again, but that we should expect delays…

Read More

Living Systems and High-Impact Listening

Today’s post was originally published here on September 28, 2015.  Everyone who has been through PILOT/LEAD 365 has spent time in jail—the Ottawa County jail—as a setting to learn about living systems. A living system is any group of people who spend time together and therefore become “emotionally wired together.” A Living System is the…

Read More

Emotional Maturity: How do I get there?

Scenario 1: It’s Monday morning and you are feeling great. You took the time Sunday evening to really get yourself organized, and you planned out for the week in order to help things go smoothly. No sooner do you arrive at work and someone comes up to you with a pressing problem that is going to completely…

Read More

Leading Change: Pulling It All Together

(This post is written for alumni of LEAD 365, although all are welcome to read it.) When we began this LEAD 365 alumni blog six months ago, we had some intentional objectives: Provide you with some review of the content you experienced in LEAD 365. Provide you with some new content being covered in the…

Read More