You’ve Got to Say Inspired

If you show up inspired and invigorated with the insights of poets, philosophers, artists, and prophets on your mind and lips, that too has a cascading effect upon the people you serve and lead. Inspiration, beauty, and meaning can be normalized.

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Pandemic Projection

Dave and I were teaching a cohort in person a few weeks ago, after months of teaching LEAD 24/7 over webinars. We were both happy to be back with people. I was overly excited to be face-to-face again, and I knew I’d have to work to stay focused on our material and not get distracted…

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Stay Calm. Stay Connected

I headed to Meijer on Tuesday, March 17, 2020. I wasn’t prepared for the chaos that greeted me inside the store. People were buying up everything! The pasta aisle was empty; the frozen chicken was gone; there was no toilet paper. People’s carts were overflowing with food. People were panic buying. By the time I…

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The Myth of Relational Cubbies

While I was talking with my leadership coach, Dave Ozios, about living systems, I happened to see that directly behind him stood a large upright cubby cabinet. Inside some of the cubbies were personal effects, photographs of previous LEAD 24/7 cohorts, hand tools, and other historical oddities that Rodger likes to collect. No two cubby…

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Leadership Toolbox: Leaning into Healthy Conflict

Alternative Title: How a Lowly Brake Operator Changed Corporate Policy in One Conversation My father spent the last 10 years or so of his career working at a metal-press company in the Kalamazoo area. He was responsible for training new employees how to use the presses and working with them until they mastered the work.…

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Leadership Toolbox: Feedback and the 5-to-1 Ratio

In the last post in this series we explored how to apply the leadership tool of listening. This week, we’re focusing on feedback and the results you can get when you use this tool wisely. Once again, this post isn’t about HOW to give feedback (for that, go here and here). It’s about the results you…

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Leadership Toolbox: Listening

Listening—so simple to understand, so hard to do. I’m talking about real listening—listening to understand—not being silent until it’s your turn to talk. This post is not about HOW to listen. (For that, go here or here). Today we’re going to focus on what you can accomplish with the incredibly powerful tool of listening. Last week…

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High Impact Listening

Tucked between the content on Living Systems and Leaning Into Healthy Conflict on the day we visit the jail is a segment in LEAD 365 called High Impact Listening. It is sandwiched between those two topics for good reasons. Here’s one of those reasons: Great listening breaks the power of dysfunctional living systems by stopping…

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Leadership in Aisle 4

A few weeks ago my daughter and I walked to our local grocery store. Shortly after we got there, the manager made an announcement letting shoppers know that they were having some software issues with their cash registers, that they were working hard to get things moving quickly again, but that we should expect delays…

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