Many organizations have some sort of defined innovation processes. They each use their own language and bucket the steps a little differently, but the main concepts and the flow are often quite similar. Leading by DESIGN’s steps, for example, look like this:...
It’s time to share some insights that I’ve gained over the past eight months—the most challenging and interesting months in my career. I wish I had understood these insights better back in March or April when I could have shared them and helped others. But at that...
When we think about public speaking, most of us tend to think of standing and speaking to other people while being physically in the same space, or maybe talking at or with just one or two other people we know, again, in person. Here’s the reality: Being physically...
I headed to Meijer on Tuesday, March 17, 2020. I wasn’t prepared for the chaos that greeted me inside the store. People were buying up everything! The pasta aisle was empty; the frozen chicken was gone; there was no toilet paper. People’s carts were overflowing with...