Leadership Toolbox: Feedback and the 5-to-1 Ratio

Leadership Toolbox: Feedback and the 5-to-1 Ratio

In the last post in this series we explored how to apply the leadership tool of listening. This week, we're focusing on feedback and the results you can get when you use this tool wisely. Once again, this post isn't about HOW to give feedback (for that, go here and...

Leadership Toolbox: Listening

Leadership Toolbox: Listening

Listening—so simple to understand, so hard to do. I'm talking about real listening—listening to understand—not being silent until it's your turn to talk. This post is not about HOW to listen. (For that, go here or here). Today we're going to focus on what you can...

All the Tools You Need

All the Tools You Need

A man was inside his house during terrible rainstorm. The streets began to flood. Terrified, he prayed to God to rescue him. As he was praying, there was a knock at the door. It was his neighbor, offering him a ride to safety. The man was too afraid to move. He...

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