All of you who have been on the two-day retreat as a part of building great teams have done the trust walk. My favorite part of that exercise is not the first part when there is no talking; it’s not the second part where you can talk but the one person is still...
Your team knows you care about them by your level of willingness to sacrifice and serve them. The year must have been around 1980. There had been an unexpected significant increase in the volume of our business, and it hit us in the heart of the summer vacation...
Today’s post was originally published here on October 5, 2015. Finally—a fresh topic! Every now and then, rather than just review a topic we covered in class, we’re going to share something that’s been percolating and seems like it might be important. This is...
I’ve had a new concept on my mind lately. Some of you know me well enough to know that one of my beliefs is that topics often choose me—I don’t seek them out. This seems to be true with a topic that has been “working on me” over the past several months. The name I’ve...
What gives leaders credibility? Make it personal—what do you believe gives you credibility with your team? How do you know when you have it? Why is it so vitally important? James Kouzes and Barry Posner did a study about ten years ago in which they asked business...
Last week I shared some observations I’ve noticed over many years of studying leaders regarding what gives some of them an unfair advantage over others. Here’s a reminder of what I shared: These leaders don’t worry about who gets credit for...
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