High Impact Listening

High Impact Listening

Tucked between the content on Living Systems and Leaning Into Healthy Conflict on the day we visit the jail is a segment in LEAD 365 called High Impact Listening. It is sandwiched between those two topics for good reasons. Here’s one of those reasons: Great listening...
The Three Ears of Great Listening

The Three Ears of Great Listening

Great listening is hard work. When done well, listening will yield huge dividends. If you are not fatigued after a period of focused listening, there’s a pretty good chance that you weren’t listening as well as you could have been. When we covered high impact...
The Common Phases of Growth

The Common Phases of Growth

As I age and become more aware of people over 60 I see two kinds of older people: those who are curmudgeons and those who are amazing. My theory for why this happens is that real, deep change is hard, and I suspect that it gets even harder the older one gets. Those...