Hello Leaders, One of the most common questions I am asked as a coach is this: what makes for a powerful question? I’m glad it comes up so often. After all, asking good questions is key to so many other important things: giving and receiving feedback, leaning in to...
(A version of this post was originally published here on December 17, 2017.) Here is a little quiz for you: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 24/7 segment on high-impact listening. The...
Welcome to my first attempt at a video blog… or vlog as some call it. Most of us are pretty new at this video thing and, even though we may have practiced a lot over the past few months, I’ve noticed that many of us aren’t putting a lot of thought into how we’re...
(This post was first published here on August 22, 2016.) Communication is truly one of the key characteristics of great teams. Effective communication is rarely identified as a strength in the teams I’ve had the privilege to observe over the past twenty years. In...
(This post was first published here on August 15, 2016.) In Patrick Lencioni’s The Five Dysfunctions of a Team, he lists five characteristics of a dysfunctional team. One of those five is “the lack of commitment.” When people have not had the opportunity to air their...
