Posts Tagged ‘effective communication’
What Makes a Powerful Question?
Hello Leaders, One of the most common questions I am asked as a coach is this: what makes for a powerful question? I’m glad it comes up so often. After all, asking good questions is key to so many other important things: giving and receiving feedback, leaning in to healthy conflict, developing a team and…
Read MoreAre You Like Most People?
(A version of this post was originally published here on December 17, 2017.) Here is a little quiz for you: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 24/7 segment on high-impact listening. The LEAD 24/7 segment on leaning in to healthy conflict. Steven Covey’s…
Read MoreIs Your Virtual Presence Important?
Welcome to my first attempt at a video blog… or vlog as some call it. Most of us are pretty new at this video thing and, even though we may have practiced a lot over the past few months, I’ve noticed that many of us aren’t putting a lot of thought into how we’re presenting…
Read MoreThe Great Eight: Communication
(This post was first published here on August 22, 2016.) Communication is truly one of the key characteristics of great teams. Effective communication is rarely identified as a strength in the teams I’ve had the privilege to observe over the past twenty years. In fact, when doing a cultural assessment, most of the teams I’ve worked…
Read MoreThe Great Eight: Commitment
(This post was first published here on August 15, 2016.) In Patrick Lencioni’s The Five Dysfunctions of a Team, he lists five characteristics of a dysfunctional team. One of those five is “the lack of commitment.” When people have not had the opportunity to air their opinion or challenge others, they often do not have the…
Read MoreLeaning Into Healthy Conflict: A Refresher
This post was first published on the Leading by DESIGN blog on June 27, 2016. In this post I will answer some questions that have come up from time to time about the model we use for engaging conflict. Do you remember the model? It’s six simple-to-understand-but-hard-to-do steps: Share your perspective—hopefully in thirty seconds or less Seek to understand…
Read MoreEffective Communication – A Real Challenge
Since your experience in LEAD 365 I’ve been doing more informal research and reflection on why we choose to offer a module on communication. As such, I’ve gained more clarity about why we explore it, what the challenges are and what can be done to be a more effective communicator.
Read MoreAre You Like Most People?
Dear fellow listeners, Here is a fun quiz: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 365 segment on high impact listening. The LEAD 365 segment on leaning in to healthy conflict. Steven Covey’s book The 7 Habits of Highly Effective People. All of the…
Read MoreThe Great Eight: Communication
(This post is written for alumni of LEAD 365, although all are welcome to read it.) Communication is truly one of the key characteristics of great teams. Effective communication is rarely identified as a strength in the teams I’ve had the privilege to observe over the past twenty years. In fact, when doing a cultural assessment,…
Read MoreThe Great Eight: Commitment
(This post is written for alumni of LEAD 365, although all are welcome to read it.) In Patrick Lencioni’s The Five Dysfunctions of a Team, he lists five characteristics of a dysfunctional team. One of those five is “the lack of commitment.” When people have not had the opportunity to air their opinion or challenge others,…
Read More