Tucked between the content on Living Systems and Leaning Into Healthy Conflict on the day we visit the jail is a segment in LEAD 365 called High Impact Listening. It is sandwiched between those two topics for good reasons. Here’s one of those reasons: Great listening...
Business is the activity of making one’s living or making money. Acumen is the ability to make good decisions. Great organizational leaders are able to make great decisions about making money, they practice business acumen. When we use the expression “Mind...
(This post was first published here on September 28, 2015.) Everyone who has been through PILOT/LEAD 365 has spent time in jail—the Ottawa County jail—as a setting to learn about living systems. A living system is any group of people who spend time together and...
Remember the Johari Window? Many of us were introduced to the Johari Window in the chapter on Feedback. If you went back to your slides, you would notice that there are 4 quadrants. In the upper right is the “I know, You know” box. In the lower right is the “I...
(This post was first published here on December 19, 2016.) Part of building great teams is getting the right people on the bus. And getting the right people on the bus means having a great onboarding process. This is indispensable to helping them get started on the...
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