(A version of this post was originally published here on December 17, 2017.) Here is a little quiz for you: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 24/7 segment on high-impact listening. The...
Last week’s post was meant to remind you why leaning into healthy conflict is so important. Today’s post is meant to remind you of the model itself. The First Step: Begin the Conversation In the Leaning into Healthy Conflict model, there are two ways to begin a...
LEAD 24/7 alums, do you recall the number one thing we wish leaders in West Michigan would do better? Yes, it’s being willing and able to lean into potential disagreements, or what we call leaning into healthy conflict. Today’s post is the first of two on the subject....
Fellow Leaders, I’ve always loved the original version of Dr. Seuss’s How The Grinch Stole Christmas. For 53 years the Grinch had put up with packages, boxes, bows, trees, singing, jing-tinglers, and roast beast from all those happy Whos down in Whoville. After...
If we were playing Jeopardy, the clue I’m about to give deserves to be the Daily Double: The three “buckets” we are committed to filling in the year of LEAD 365. If you were the first to your buzzer, you would give the following answer (in the form of a question, of...